By accessing or using the public website, you agree to these website terms. They cover product information, contact paths and public materials only. A signed order, proposal, licence, data-processing addendum or deployment agreement controls the actual Cordora service and will prevail if it conflicts with these website terms.
1. Scope and acceptance
These terms apply when you browse, link to or communicate through cordora.ai. If you use the website for an organization, you confirm that you are authorized to act for it. If you do not agree, do not use the website. The entity that contracts for a Cordora product, the governing law and service-specific terms will be stated in the applicable commercial documents.
2. Website information is not a service commitment
The website explains Cordora’s current product direction and capabilities in general terms. Screens, illustrations, workflows and descriptions may show representative configurations. They are not a guarantee that every feature, integration, language, channel, performance level or deployment option is available in every environment. Confirm material requirements during the deployment process.
3. Eligibility and authority
The website is intended for adults acting for legitimate business or organizational purposes. You must have the legal capacity and authority required for any request you make. The public website is not directed to children and should not be used to submit a minor’s personal information.
4. Limited permission to use the website
Cordora gives you a limited, revocable, non-exclusive and non-transferable permission to access the public website and use its content for evaluating Cordora or conducting an authorized business discussion. This permission does not transfer ownership, source code, product rights or rights in Cordora names, logos and visual assets.
5. Prohibited conduct
You must not disrupt or overload the website; probe, scan or test systems without written authorization; bypass access or security controls; introduce malware or automated abuse; scrape the site in a way that harms availability or violates law; impersonate another person; submit unlawful or misleading material; misuse contact channels; or use Cordora branding to imply an endorsement, partnership or product origin that has not been authorized.
6. Product access and credentials
Software clients, administrative interfaces, demonstration environments, credentials and deployment services are provided only through an authorized process. If access is issued, you are responsible for protecting credentials, restricting them to authorized users and promptly reporting suspected compromise. Product access may be limited, suspended or revoked according to the applicable agreement or for a credible security risk.
7. Integrations and third-party services
Cordora may interoperate with website chat, Telegram, WhatsApp or other configured services. Third-party products are governed by their own availability, technical restrictions, platform rules and legal terms. You are responsible for having authority to connect accounts and for using each channel lawfully. Cordora does not control a third party’s service or changes to its platform.
8. Customer content and instructions
For an actual deployment, the customer is responsible for the lawfulness, accuracy and rights associated with contact data, conversation content, knowledge materials, automated instructions and channel accounts it supplies or configures. Ownership, permitted processing, retention, export and deletion of deployment data should be addressed in the applicable service and data-processing terms.
9. Intellectual property
The website, product design, software, documentation, text, illustrations, logos and other materials are owned by Cordora or their respective licensors and are protected by applicable intellectual-property laws. Except for the limited permission above, nothing on the website grants a licence to copy, modify, distribute, sell, reverse engineer or create derivative works from protected materials.
10. Feedback
If you voluntarily provide product ideas or feedback, Cordora may use them to evaluate and improve the website or product without an obligation to treat the ideas as confidential or pay compensation, unless a separate written agreement says otherwise. Do not send information that you are not authorized to disclose.
11. Availability and changes
Cordora may modify website content, navigation or availability and may correct errors without notice. Temporary interruption may occur for maintenance, security or circumstances outside reasonable control. These terms may also be updated; continued use after a published update means the updated website terms apply from that point, subject to applicable law.
12. Disclaimers
To the extent permitted by applicable law, the public website and its content are provided on an “as available” basis for general information. Cordora does not promise that the website will always be uninterrupted, error-free, complete or suitable for a particular purpose. Specific warranties, support levels and remedies for a purchased service exist only if stated in the applicable agreement. Nothing here excludes a right or liability that cannot lawfully be excluded.
13. Limits of responsibility
To the maximum extent permitted by applicable law, Cordora is not responsible under these website terms for indirect, incidental or consequential loss arising only from use of, or inability to use, the public informational website. Any responsibility relating to a paid product or deployment is governed by the applicable agreement. Some jurisdictions do not permit particular exclusions or limitations, so they apply only to the extent legally allowed.
14. Suspension and termination
Cordora may restrict or terminate website access when reasonably necessary to protect systems or users, respond to unlawful conduct, enforce these terms or comply with legal requirements. Provisions concerning intellectual property, disclaimers, responsibility and any terms that by their nature should continue will remain effective after access ends.
15. Contact and order of documents
Questions about these website terms can be sent to [email protected]. For a product purchase or deployment, the signed commercial documents and incorporated service terms take priority over these public website terms for the subject they cover. If no governing law is stated on this page, it should not be inferred; it will be identified in the applicable agreement where required.